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View Full Version : Ricart Hyundai - 04 Elantra possibly no Warranty HELP?!


ultramove69
12-19-2005, 07:28 PM
HELP!

2004 Elantra GT 25,000 miles.

My engine won't start unless I fiddle with the clutch pedal. I'm assuming the the switch on the clutch pedal needs to be replaced. That doesn't seem like a big deal.

I didn't buy the car from them but due to living and work Ricart Hyundai in Columbus OH seems close by.

When I called them to schedule an appointment and after explaining the symptoms the phone advisor asked me about maintenance.

I explained that my car has had regular oil changes every 3,000 miles and I have documentation from Firestone to prove this. Also, I have purchased a lifetime alignment and tires from Firestone (an ASE certified service center) and I thought of that as an acceptable maintenance habit.

Then they probed me concerning the 15,000 mi marker which my maintenance log simply asks for visual inspections (which I did personally) and at that time I bought an K&N air filter.

In my mind this all seemed like a responsible owner caring for the car.

They proceeded to tell me on the phone that spark plugs, air filters (regardless of the K&N), coolant, and all kinds of detailed inspections would have to take place at 30,000 mi or they could void my warranty.

I'm reviewing my log booklet and the only replacement requirement I can find is coolant......just more of the required visual inspections are necessary.

My question of need is......

Can they void my warranty because Firestone not a Hyundai dealership changed my oil, maintained my car, and I personally did visual inspections?

-I've always had old used cars and did my own work, (minus oil - just so busy) I considered that to be acceptable maintenance of a vehicle.

Your input is greatly appreciated!

evan938
12-19-2005, 07:31 PM
good to see someone local. call ricart, let them know its the clutch interlock switch. if they refuse to do it, take it to dennis hyundai in columbus on morse rd, about 2-3 miles west of 270 (on the east side). they did mine in about 2 hours, and gave me a rental while they fixed it

05xd
12-19-2005, 07:43 PM
I would take it to another dealership.Thats bull ish.Or you could get the phone number for their Hyundai District Parts and Service Manager and tell them about your case and see what he/she says about it.Also,they cant void your warranty just for not having your 30k done at the 30k marker.The DPSM for that dealer could be one of the nice ones.It never hurts to ask

Leviathant
12-19-2005, 07:45 PM
To answer your question...

Can they void my warranty because Firestone not a Hyundai dealership changed my oil, maintained my car, and I personally did visual inspections?

...absolutely not! Especially if you've kept records of everything. I get my oil changed at a Goodyear place right next to work, cuz I can drop it off, check on it at lunch, and drive it home, without walking more than 100 feet. That never had any effect on my warranty.

bikerPA
12-19-2005, 09:45 PM
Whatever they claim about warranty, ask for it in writing. On letterhead. Signed by the service manager. (...preferably before you pass the 30k mark ;)). If they're going to push, then you oughta push back harder. If they're dumb enough to give you what you ask for, send a copy of it to HMA corporate and explain that you feel you're being strongarmed.

In addition to that, the above suggestions sound dead on. Good luck - keep us posted!

2loud2k2xd
12-19-2005, 09:53 PM
call this number for corporate. 800.633.5151. i have his personal number, but i cant give it out, sorry. i forgot the name of the guy i deal with whenever i have issues w/dealership, but give them a call. more svc writer BS from typical hyundai. dont let them bully you and tell you your warranty is void. this is BS. if all svc records are up to date, then you have nothing to worry about. i would go back there and grab the dick head that told you that and knock him the F' out. more and more everyday i/we hear of this **** from them. this is why I will NEVER buy another hyundai again..EVER!!

ultramove69
12-21-2005, 10:28 AM
Thank you all for your help! I'm going to cancel my appointment with the Ricart dealership, especially after talking with a few local folks and hearing horror stories.

evan938
12-21-2005, 11:01 AM
dennis man...im tellin you. theyve been good to me, for the most part