3800rpm hesitation dealer won't fix

[skycam]

Has anybody had any problems with their canadian dealerships not doing the reprogram cause they say it only applies to us cars even though the car clearly falls on it's face between 3800-4200 rpm. Manager says it runs fine and he didn't feel any hesitation? Ontario Hyundai Sucks *** I'll have to go to Pickering see what they can do for me. Any suggestions that could help my case would be greatly appretiated(sp) sorry ?

[SWortham]

Did you bring a copy of the TSB with you to the dealer?

[Leviathant]

Bring a copy of the TSB, print out copies of the stories of people here who have had them done for free by their dealer, and whine (forcefully) a lot.

[skycam]

I've just copied the tsb but I want to be sure that the p/n on my pcm is the one that is affected, any way I could found out the p/n of my ecm? Well I brought a copy of the tsb today and the manager still says that this tsb is for U.S cars and doesn't apply to my car. I looked up my ecm p/n and sure as **** it's the one affected and I told him that and he's says it could be the same p/n but the programing is different. I say if the programing is different then it would have another p/n like the california cars. Same p/n but different programing boy that must of been a guessing game when they built these cars eh? he's says tsb means nothing to him and tells me to contact hyundai canada. What is his problem, is it coming out of his pocket to fix my car? he is denying me warrenty on a 9 month old car. I tell him the problem show him the fix and he says NO doesn't mean nothing to me. wtf who do I contact about this? what other dealer in Ontario will do this for me other than Ontario hyundai? I'm sick of this car falling on it's face everytime I reach 3800-4200rpm.

just wondering if anyone from Ontario had got the fix? what dealership?

[Leviathant]

If he wants you to call Hyundai Canada, you call Hyundai Canada and you tell them this joker sent you. One of my Hyundai manuals that came with the car gave a brief run down on the history of Hyundai, and stresses that they want to ensure customer satisfaction.

So you call up Hyundai and tell them what a prick this guy is being, and how dissatisfied you are, and how you post on an enthusiast forum -- mention elantraxd.com by name, just to spread the word -- and that you've read about dozens of other people getting this done without a problem. Make sure they understand how frustrated you are with the service, even though you're really happy with the car, and how it puts you in quite a personal dilemma.

If this guy wants to get Corporate involved, make sure you follow up on that challenge, because they'll care more about you than they will care about him. There is probably some contact information on hyundaicanada.com

Squeaky wheel gets the oil.

[gunwoo82]

I have 03 GT Sedan manual. All of our car has that problem? Now I'm gonna think there is something wrong with my car. What is it really anyway?

[XTRAWLD]

So you call up Hyundai and tell them what a prick this guy is being, and how dissatisfied you are, and how you post on an enthusiast forum -- mention elantraxd.com by name, just to spread the word -- and that you've read about dozens of other people getting this done without a problem. Make sure they understand how frustrated you are with the service, even though you're really happy with the car, and how it puts you in quite a personal dilemma.

Bingo bango. If you notice the problem on your car and you think it is an issue and there is a TSB out on it...they really have no choice but to fix it. Only on US cars my ***.

[Steve]

Wow, I sometimes wonder if I should get my service at Ontario Hyundai seeing as it's 5 minutes up the street from my work, but now I know I will keep getting my maintenance on Saturday mornings at Peterborough Hyundai, they really are a great dealership to deal with it seems.

skycam, do as everyone above says, call his bluff, he doesn't think you'll go to the trouble of getting Hyundai Canada involved. Call up Hyundai Canada and explain the problem.

[skycam]

thanks for the help guys. I really like the sales part of that dealership I just bought my third car from them two days ago 2001 accent for the wife. They treated me really good BUT when I brought the car home to see if it needed any basic maintenance plugs, wires air cleaner. I notice the air cleaner is pretty dirty from the top I peel it out of the cleaner box and guess what I see a freakin field mouse home I qiuckly check the filter for any holes and rips , nothing ,good. call the dealer (my salesman) to tell him I'm coming over when I get there I can see he is very embarrased and gets it fixed fast. They give me a new airfilter woopy and cleaned out the mess in the resonator and air box. arggg I hate that service department. I'll have to start a new tread on ONTARIO HYUNDAI HORROR STORIES, I got a couple. Or maybe DEALER HORROR STORIES. I'm not even going to take it back for the free oil changes cause I doubt they'll even change the oil. I'll just do it myself cause I'm changing to mobil 1 I think anyways. Does anyone know of any accent forums?.

[Steve]

hahaha, I had my filter box filled by a mouse while it sat in the garage while I was away on a winter vacation. Anyway, hyundaiperformance.com is about the best place to find Accent info I would think.

[skycam]

Steve, Thanks alot for the info. Is there anyone that you could recomend seeing over at pickering hyundai that might do the "FIX" and did you ever get it done? did it make a difference? I'm looking more for the rpm drop between shifts and smoother powerband that I hear the "FIX" does than the hesitation cause I fixed that with a pull of the ecu fuse and 89 octane and 2 tank fulls later it hasn't come back. Maybe the K&N panel filter helped out too. I also like to try autocrossing a stock suspension car. When's the next meet?

[Steve]

I've only dealt with my home dealership, Peterborough Hyundai, they have been great for me so far. I didn't get the "FIX" I don't think I have anyway. I have a 2004, ,they aren't officially covered in that TSB.

The next Solo2 meet is Saturday Sept 26, this weekend! I'm awaiting more details myself as to registration times and such, I'll post in the Autocross forum when I do know more, probably under that PMSC Solo 2 thread.

[YBKewl]

But did anybody get the fix in Canada yet?

I have an appointement tomorow and I have printed the TSB but I dont want to look stupid.

[skycam]

Don't go to Ontario Hyundai because they have no clue and probably don't have the SOL card programed for the tsb because the Manager thinks it's only the U.S cars that have the problem. More Canadians should complain about it since we're only a tenth the population of the U.S. Maybe they haven't had enough complaints yet to warrent the updated card. I really want this fix just for the drivability update. I might be going to Cayuga this weekend if me and my buddy can get the hitch and wiring done on the tow vehicle. We both work saturday so we only have Sat nite to get truck ready for Sun morn. But i would really like to see a SOLO event though.

But did anybody get the fix in Canada yet?

I have an appointement tomorow and I have printed the TSB but I dont want to look stupid.


how did it go with the "FIX" did they do it? I went to Pickering Hyundai and they checked their canadian website for tsb and found nothing. I've sent Hyundai Canada an E-mail but they have yet to reply (it's been a week since I sent the e-mail).

[Maxwell]

I got it fixed in Canada, our 2001 VE auto falls flat @ 3800 so I bought a 2004 GT CVVT auto. Problem solved, well almost my wife still has the 2001 but she will never notice the flat spot. Seriouly the CVVT pulls strong and steady all the way throught to redline with out any noticable weak point.

[skycam]

thats all i'm asking for is a smooth powerband. I reset my ecu about once a month but it relearns that stupid flat spot. I hate it cause if i downshift to fourth to pass someone at about 100-105kph it falls right on to that spot and i have to wait for it to pass 4200rpm before i get any power. maybe it was downshifting to third from 100 i forget

[faraco3]

I just saw this thread, then i looked at my car and sure enough it is one of the bad ones. I dont think i can have this done though because of my header. What do you think?

[YBKewl]

They did'nt fixed it on my car. They changed the map sensor instead :confused: .

[skycam]

did that fix the problem?

[Elpi]

I spoke with hyundai canada yesterday, they finally came to tell me that they will fix the problem ... My "rendez-vous" is on 0ctober 12, so i'll get back to tell if they really fixed it ... They are going to reprogram the cpu

[skycam]

I just got a response from customer relations " Not Applicable in Canada " I just sent them another e-mail to explain to me why Canadian cars don't get this fix even though my ecu is exactly the same as the federal version in the U.S cars, and that my ecu part#39109-23022 is an effected ecu. I'm very dissapointed in Hyundai right now because there is a fix for my car and they are doing nothing about it, my dealer didn't even try to help, they said contact Hyundai Canada. I e-mail Hyundai Canada and they give me this qiuck reply that explains nothing to me except that the solution to my problem is that I should of bought my car in the states. I just don't get it. ELPI did you actually talk with them on the phone? If so could I get the name and number?

[Elpi]

yes i did talk to them ... I dont have a name but I can give you the number ...
1-800-461-5695

I told them I had the manual (#04-36-004 wich i took on hmaservice.com)
Then they told me hmaservice was "hyundai motor america service" and we are on hyundai canada ... But I said; listen i live in america too, and there is a known problem, so you fix it or i'll take legal proccess and bring them in court. So they called my dealer to told them to fix the problem ... The only thing was left to do, was to take an appointment wich is on october 12th ... ill give you news as soon as it will be done ... Have your car serial number close to you ...

[skycam]

is that number for customer relations or technical? What should I expect?

[Elpi]

this is the number for customer relations ... This is were i spoke and got an arrangement with hyundai

[skycam]

kool, thanks alot. I just called and we argued for a half hour about the fix only available in the states. He said call your dealer and make an appointment so they can duplicate the problem and we'll go from there. Nom I need the # to Hyundai america so I can get some info. Very frustrating

[Elpi]

sorry, i dont have the american number, I found the one of canada going on the website, so maybe you should do the same for hyundai of america

[skycam]

elpi did you get the "fix"?

[KincaidCharade]

elpi did you get the "fix"?


Not to hijack the thread, but taken out of context... that's funny. Or maybe I'm just tired and silly.

[Elpi]

I had some problems with my dealer and appointment, my car was to the garage yesterday night, they tought it was something like 15-30 minutes fixing this, but for my pleasure, after reprogramming the cpu, they were not able to start the car, so it's sleeping at the dealer ... I'm waiting for news today and hope i'll get my car tonight .. as soon as i havw news, i'll send them here

friday october 15 ... they called me to tell me they have to keep my car until monday cause they've blown the cpu so they have to order one ... so i'm running with a GS accent 2K5 until so i hope they'll fix it ... Today is scp5 montreal show and I cant go with my car :( ... I'm anxious to get my car back ... hope it will be ready monday

October 19 : I finally got the fix :) ... i'm very satisfied, to changed the cpu and i can clearly feel that the 3800 hesisitation is gone. The acceleration goes in a straight line ... Maybe it's because i was with an "accent" since 4 days, but i think i can feel the difference very well, especially on the first speed ... Now there is only the 3rd and 4th speed to try, there was traffic this morning, so ill do it when it'll be safer ... :)

[skycam]

elpi just wondering if the hesitation has come back? Did they tell you why the ecu fried? i've just reset my ecu and keep at least 89 oct in the car and the hesitation has not come back, it's been 2 weeks so far. I'm just sick of arguing with Hyundai canada, now they are telling me that I have to run high octane in my 2001 1.5 sohc auto accent because of engine knock. What a piece of &*$% engine that is. worst engine for power and economy. 20 sec 0-100km and 23mpg in city

[Boostin_GT]

why dont you guys try to check your car and see if it would solve anything???check the fuel lines...put the fuel line cleaner when you fill up the gas..maybe it's a bit dirty...check the ignitions...if the higher octane gas did it...maybe it does have something to do with the fuel system...maybe a 2 dollar bottle of fuel line cleaner will solve the problem....the fuel filter...the air filter..there are so many possibilities that could cause this problem...are any of the cars pulling out a code??it's probably not the ecu if it's not pulling a code...it would most likely throw a code if it has something to do with a computer or wiring etc...as for now..try checking those things i mentioned to see if that's what's causing it...

[skycam]

it is a programing fart in the ecu. Only the american cars get a tsb fix. We canadians get ****.

[yevRPS]

after having had mine done a while back i'm pretty sure it's back...right around 4K rpm the car looses some power. i've been meaning to reset the ecu and see if that helps but can't get around to it

[skycam]

those bastards probably didn't flash yours. Take it back, the scan tool will tell them if it has been done or not. Anyway, since it's winter up here and freaking cold the stumble has not returned for 2 months now. Maybe air temperature has something to do with it.

[republik]

yeah my car doesn't stumble barely at all in the COld Temps but then agian since i did my extra grounding wires it's been barely noticeable.... id like to get my car reflashed just to see if theres a diffrence or not.... would be sweet if there was!

[skycam]

I'd like to see what your Hyundai dealer tells you (republik) when you bring it in for the stumble. I forgot to mention that I also did the ground wires which helped out too. My dealer told me that even though my ecu part# is the same as the US cars it is different and that they have no such tsb or recall. BS. I've heard that the reflash also fixes the rpm hang between shifts thats what I really would like the most. RPM hangs there for at least 2sec somtimes longer when it's colder out for some reason.