Good reason to support your local parts store. $$$ [Archive] - Hyundai Elantra Forum

: Good reason to support your local parts store. $$$



RubenAlonzo
07-04-2010, 03:03 AM
Hello Everyone, I think you all would be pleased to know that one of the problems I had was due to a misfire in cylinder #3. This I found out when I took my car to a local parts shop I frequent and they hooked up the code reader to it.

Cost to Analyze Trouble Code at Dealership = $75
Charge = FREE at Auto Parts Store

When I was told about the misfire, I drove the car back home and inspected the cables after it had cooled off, well wouldn't you know it, the wire itself was burned through a bit. So I called the parts guy up, asked him if he could do me a favor and look up my previous purchases as I could not recall if in fact I had bought the cables there.

I had, and he also told me they carried a lifetime guarantee, just bring the cables back and he would be glad to exchange them at no cost.

New set of cables = $46.00
Cost to me = FREE:)

Yes I could have saved maybe $10 by buying the same cables online from a megaparts place, but then I would not have been able to place them on the same day as I would have to wait til they arrived. For me, this one gesture on behalf of the employee to notify me that the cables indeed do have a free exchange for life made it all worth while. Plus I help someone keep THEIR job by supporting my local merchant.

The funny thing I actually told the employee I honestly did not remeber EVER SENDING IN THE WARRANTEE info, and he told me they do it all and activate it with my phone number at time of purchase! :D

Thank goodness for your local merchant.

SuperGLS
07-04-2010, 08:52 AM
Yeah, that's good stuff. Like when my battery went bad, I had no idea that it had a 3 year warranty. It was as easy as going back, dropping the old one off and putting a new one in.



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